3mbz Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 3mbz collects, processes, and protects your data.
Welcome to 3mbz. This Privacy Policy ("Policy") explains how 3mbz ("we", "us", or "the Platform") collects, uses, stores, and protects the personal information of users of our website https://3mbz.cam and related services.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any of the terms, you are requested to stop using our platform.
Types of Information Collected
When registering on the 3mbz platform and using our services, we may collect the following categories of information:
1.1 Identity Information
- Full name (in Bengali or English)
- Date of birth and age verification details
- National ID card or passport number (for identity verification)
- Email address
- Residential address
1.2 Financial Information
- Mobile banking number — bKash, Nagad, Rocket, Upay
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
1.3 Technical Information
- IP address and device identifiers
- Browser and operating system type
- Login time, session data, and access logs
- Page visit and click patterns
- Device geolocation (subject to your permission)
1.4 Gaming Activity Information
- Betting history and results
- Preferred games and categories
- Bonus and promotion usage records
- Gaming time and session patterns
How Information Is Collected
3mbz collects user information through several methods:
2.1 Direct Collection
When you register on our platform, log in, make a deposit or withdrawal, or seek support via live chat, you voluntarily provide information. This information is stored securely directly in our system.
2.2 Automatic Collection
When you browse our website, our system automatically collects technical information such as IP address, cookie data, browser information, and navigation patterns.
2.3 Through Third Parties
We work with trusted third-party service providers for identity verification, fraud prevention, and payment processing. These parties follow strict privacy standards.
Purpose of Using Information
We use collected information only for the following legitimate purposes:
3.1 Account Management
- Creating, verifying, and managing user accounts
- Confirming age verification (for users aged 21 and above only)
- Ensuring secure login and session management
- Password recovery and security verification
3.2 Service Delivery and Improvement
- Providing gaming services without interruption
- Processing deposit and withdrawal transactions
- Providing bonuses, promotions, and VIP benefits
- Delivering customer support and technical assistance
- Improving platform performance and user experience
3.3 Security and Compliance
- Preventing fraud, money laundering, and cybercrime
- Preventing the creation of multiple accounts
- Detecting and preventing violations of our terms and conditions
- Ensuring responsible gaming policies are followed
3.4 Communication
- Sending important updates and security notifications
- Sending transaction confirmations and receipts
- Informing you about relevant offers and promotions with your consent
- Managing customer service communications
Data Storage and Security
4.1 Encryption Technology
3mbz uses industry-standard SSL encryption technology to keep all personal and financial information of users secure. All data transmitted between your browser and our servers remains fully encrypted, so no unauthorized third party can read or alter it.
4.2 Server Security
Our data centers are monitored 24 hours a day, 7 days a week. Through firewalls, intrusion detection systems, and regular security audits, we keep the risk of data breaches to a minimum.
4.3 Access Control
Only authorized personnel can access your personal information. All staff work under strict confidentiality agreements and receive regular training on data protection.
4.4 Data Retention Period
We retain your information only for as long as necessary. Certain information may be retained for a specified period after an account is closed to meet legal and regulatory requirements.
Sharing Information with Third Parties
3mbz does not sell, rent, or exchange your personal information. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and fraud prevention. These partners receive only the information necessary to provide their specific services and are not permitted to use it for any other purpose.
5.2 Game Providers
Game providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi may use technical information to operate their games. They typically use gaming session data rather than personally identifiable information.
5.3 Legal Obligations
If legally required to do so by court order, valid government request, or to protect national security, we may provide relevant information to the authorities.
5.4 What We Do Not Do
- We do not sell your information to advertisers
- We do not use your information for third-party marketing
- We do not share information unnecessarily without your consent
Cookies and Tracking Technologies
The 3mbz website uses cookies and similar technologies that help improve your user experience.
6.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the platform. Used to maintain login sessions, security verification, and transaction processing. The service cannot be used without these.
- Functional Cookies: Help remember your preferences and settings, such as language preference and display settings.
- Analytics Cookies: Collect anonymous data to understand how users interact with the platform. This helps us improve our services.
6.2 Cookie Control
You can control or disable cookies at any time through your browser settings. However, please note that disabling essential cookies may affect the functionality of the platform.
6.3 Local Storage
In addition to cookies, we may use browser local storage to save your gaming preferences and session information, which improves platform responsiveness.
User Rights
As a 3mbz user, you have the following rights regarding your personal information:
7.1 Right to Access Information
You can find out what information we hold about you. Upon request via live chat or email, we will provide a summary of your stored information.
7.2 Right to Correct Information
If any information in your account is incorrect or outdated, you may request a correction. After identity verification, we will update it as soon as possible.
7.3 Right to Withdraw from Marketing Communications
You may unsubscribe from promotional communications at any time. However, please note that transaction-related and security notifications are essential for service delivery and cannot be turned off.
7.4 Right to Submit a Complaint
If you have any concerns about how your data is being managed, please contact our customer service team. We will review your complaint and respond within a reasonable time.
Account Closure and Data Deletion
If you want to close your 3mbz account, please contact our customer service team via 24/7 live chat.
8.1 Data Deletion Process
After the account is closed, we will begin the process of securely deleting your personal information. However, we are obligated to retain certain data for a specified period due to legal, financial, and regulatory requirements.
8.2 Prerequisites for Account Closure
- Any pending bonuses or wagering requirements on the account must be settled
- Any remaining balance in the account must be withdrawn
- If there is any ongoing investigation or dispute, account closure may be suspended until it is resolved
Protection of Minors
3mbz strictly provides services only to individuals aged 21 or above. We do not intentionally collect any information from minors.
9.1 Age Verification
We apply age verification methods at the time of registration and subsequently when necessary. If we are informed or discover that a minor has used our platform, we will immediately close that account and delete the collected information.
9.2 Appeal to Parents
A request to parents — please be vigilant to ensure your minor child cannot access online gaming platforms, and use parental control software if needed.
Policy Changes
3mbz reserves the right to update this privacy policy from time to time. Changes to the policy may be made due to improvements in service quality, new legal obligations, or changes in technology.
10.1 Notification of Changes
If there are significant changes to the privacy policy, we will publish a notice on our website and inform you via your registered email. The date of the change will be noted at the top of this page under the "Last Updated" section.
10.2 Your Consent
If you continue to use our platform after the updated policy is published, you will be considered to have agreed to those changes. If you do not agree with the changes, you are requested to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our customer service team is available 24 hours a day, 7 days a week to assist you.
📞 Contact Information
🔐 Your Privacy is Our Priority
3mbz believes that digital security and privacy are fundamental rights of every user. We are committed to earning and protecting your trust through SSL encryption, secure data processing, and fair play principles.
Read Our Other Policies
Visit the pages below for complete information about our services.