Safe Gaming

3mbz's Commitment to Responsible Gaming

Enjoy entertainment within your limits. 3mbz always puts your safety and well-being first.

For players aged 21 and above only
Our Commitment

Why Is Responsible Gaming Important?

Online gaming is an enjoyable form of entertainment — but it should be for fun only. 3mbz believes that responsible gaming is not just a policy; it is our core commitment to every member. We want you to come to our platform for enjoyment, not stress.

Gaming becomes a problem when it is no longer confined to entertainment. Betting with money set aside for daily expenses or household needs, chasing losses by placing more bets, and continuing to play while neglecting family and friends — these are warning signs that should not be ignored. At 3mbz we provide tools to help you stay in control.

Remember: gaming should never be thought of as a source of income. Winning is never guaranteed, and trying to recover losses often leads to even greater ones. Only keep the amount of money that, if lost, would have no impact on your daily life.

Protection Tools

Our Features for Your Safety

These important tools for responsible gaming at 3mbz are always within your reach.

Set Deposit Limits

Set a maximum deposit amount for each day, week, or month. Once a limit is set it takes effect immediately, and increasing it requires a set waiting period.

Time-Out Feature

Temporarily close your account for a set period — from 24 hours up to 30 days. Take a break, clear your head, and come back when you are ready.

Self-Exclusion

Choose self-exclusion to fully deactivate your account for an extended period. No promotional messages will be sent during this time.

Session Time Limits

Set a time limit for how long you play each session. When the set time is up, the system will send you an alert.

Activity History

View your complete deposit, withdrawal, and gaming activity history at any time. Review your own habits and take action if needed.

24/7 Support Team

If you have any concerns about gaming, contact our Bangla-speaking support team — any time, day or night.

Age Verification

21+ Age Requirement

3mbz strictly does not allow anyone under 21 to open an account or play games. This is part of our social responsibility and we enforce it with great seriousness.

Age verification is completed during registration. If there is any suspicion that a minor is using the platform, that account is suspended immediately.

If there are children or teenagers in your home, keep your device protected with a PIN or password and do not share your account details with anyone.

For players aged 21 and above only

Ask Yourself

If your answer to any of the questions below is "Yes", please speak with our support team.

Are you repeatedly placing bets to try to recover money you have lost?
Is gaming cutting into time meant for family or work?
Are you playing with money needed for household expenses?
Have you tried to stop gaming but found you cannot?
Is the amount you bet gradually increasing?
Warning Signs

Signs of Problematic Gaming

If these symptoms appear, take action and seek help immediately.

  • An uncontrollable urge to place more bets after winning
  • Lying to family or friends about your gaming activity
  • Continuing to play while skipping sleep, meals, or work
  • Losing focus because your mind is occupied with gaming
  • Taking on debt or borrowing money from others to place bets
  • Feeling restless or irritable when you stop gaming
Healthy Habits

Tips for Responsible Gaming

Following these habits will keep gaming enjoyable at all times.

  • Set a budget before you play and do not go beyond it
  • Treat gaming as entertainment — not as a way to earn money
  • Take regular breaks and spend time on other hobbies
  • Avoid playing when you are drinking alcohol or under stress
  • Set aside any winnings and return to your original budget
  • Use the platform's deposit limit and time-out tools
Limits and Details

Deposit and Withdrawal Guidelines

3mbz's set limits help keep you protected and informed.

Transaction Method Minimum Amount Processing Time Available
Deposit bKash, Nagad, Rocket, Upay ৳100 Instant
Deposit Bank Transfer ৳100 Instant
Withdrawal bKash, Nagad, Rocket, Upay ৳500 30 minutes – 3 hours
Withdrawal Bank Transfer ৳500 30 minutes – 3 hours
Deposit Limit All Methods Your Set Limit Takes Effect Immediately
Detailed Information

How to Use the Protection Tools

Set a Deposit Limit

Go to your account settings and open the "Responsible Gaming" section. Set a maximum deposit amount for daily, weekly, or monthly periods. Decreasing a limit takes effect immediately; increasing one comes with a 24-hour waiting period, giving you time to reconsider the decision.

How to Take a Time-Out

Choose the time-out option for a short-term break. Your account can be temporarily deactivated for anywhere from 24 hours to 30 days. During a time-out no deposits can be made and no promotional messages will be sent. Once the set period ends, your account will be reactivated automatically.

The Self-Exclusion Process

Choose self-exclusion for a long-term break. Selecting this option fully deactivates your account and it cannot be accessed by any means during that time. Submit a self-exclusion request via our live chat or email and our team will complete the process within 24 hours.

Account Verification

3mbz verifies the age and identity of all new members. If the verification process is not completed, the withdrawal process may be held up. Register with accurate information and verify your account with the required documents — this is for your own protection.

Support

Contact Us If You Need Help

If you have any concerns about gaming or need help setting up a protection tool, our team is always ready.

3mbz Support Team

Live Chat: 24/7 support in Bangla — the fastest way to reach us
Response time: day and night, seven days a week
Self-exclusion and time-out requests are accepted through the same channel
Frequently Asked Questions

Questions and Answers on Responsible Gaming

Log in to your 3mbz account and find the "Responsible Gaming" option under the "Account Settings" section. From there you can set a deposit limit for any period — daily, weekly, or monthly. If you need help, let us know via live chat.

Yes. Your balance remains fully protected during self-exclusion. Once the self-exclusion period ends, you can log in and withdraw as normal.

No. Promotional emails and messages are stopped during both time-out and self-exclusion. We respect your time away.

No. 3mbz strictly prohibits the use of its services by anyone under 21. Age is verified at registration, and any account suspected of belonging to a minor is closed immediately.

First, contact 3mbz via live chat — our team will help you set up self-exclusion or a time-out. You should also talk to family or trusted friends. Seeking advice from a mental health professional is another option.

No. Decreasing a deposit limit takes effect immediately, but increasing one is subject to a 24-hour waiting period. This is intentional so you have time to reconsider the decision.

Enjoy Gaming Safely

Play responsibly and have fun at 3mbz. Visit our games and sports betting sections.