3mbz Terms and Conditions — Your Rights and Responsibilities

1. Definitions and Introduction

The following terms are used throughout these conditions:

• "3mbz" or "we" — refers to the 3mbz platform and its operating entity.
• "User" or "you" — any person who has registered on the platform or is using its services.
• "Account" — the personal user profile created by registering on the 3mbz platform.
• "Services" — online betting, casino games, sports betting, and other gaming activities.
• "Balance" — the total amount of funds held in your account.
• "Bonus" — promotional offers, cashback, free bets, and similar benefits.

3mbz is an online gaming and betting platform that provides a safe and entertaining gaming experience for users in Bangladesh. These terms are written in Bengali and apply to users in Bangladesh.

2. Eligibility and Registration

The following conditions must be met to create an account and use services on the 3mbz platform:

1. You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
2. You must provide a valid and active mobile number that can be verified.
3. Each person may operate only one account. Creating multiple accounts is prohibited.
4. All information provided at the time of registration must be truthful, accurate, and complete.
5. You must create the account in your own name and for your own use — not on behalf of anyone else.
6. Identity verification (KYC) may be required to keep the account active.

3mbz reserves the right to reject any registration request and to verify any account.

3. Account Management

It is your responsibility to ensure the security of your account. The following must be observed:

• Never share your login details (username and password) with any third party.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Use a strong password and change it regularly.
• Avoid logging in on public or shared devices.
• Contact our support team for any changes to your account details.

4. Deposits and Withdrawals

The following terms apply to financial transactions on the 3mbz platform:

4.1 Deposits

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits are generally credited to the account instantly. We are not responsible for delays caused by technical issues.
• Only use payment methods registered in your own name. Using third-party payment methods is prohibited.

4.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals will be returned via the same method used for the deposit.
• Identity verification may be required before a withdrawal request is processed.
• Withdrawals may be held if bonus wagering requirements have not been met.
• 3mbz reserves the right to investigate any withdrawal if unusual activity is suspected.

5. Bonuses and Promotional Offers

The terms relating to the 3mbz bonus program are as follows:

5.1 Welcome Bonus

• New members can receive up to a 200% bonus of ৳10,000 on their first deposit.
• The wagering requirement for this bonus is 10x — meaning you must complete betting equal to 10 times the combined deposit and bonus amount.
• The welcome bonus applies only once per user.
• Wagering must be completed within a set time period after the bonus is activated.

5.2 VIP Program and Cashback

The 3mbz VIP program has 5 tiers, each offering weekly cashback:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.
• Diamond — up to 1.5% weekly cashback.

Each bonus offer has its own terms and conditions that are published at the time of the promotion. 3mbz reserves the right to cancel any bonus if abuse is suspected.

6. Betting and Gaming Rules

The following rules apply to gaming and betting on the 3mbz platform:

• Once all bets are finalized, they cannot be changed or cancelled.
• If a game or bet is affected by a technical error, 3mbz reserves the right to void that round.
• For sports betting, official results and data from recognized sports bodies are used to determine outcomes.
• Betting on BPL, T20 World Cup, IPL, and other tournaments is governed by the official rules of those tournaments.
• For live casino games, the rules of providers including Evolution Gaming and Ezugi apply.
• The result stored on the game provider's server is final and will be accepted in any dispute.
• 3mbz offers betting on cricket, football, kabaddi, and various other sports.

7. Prohibited Activities

The following activities are strictly prohibited on the 3mbz platform and will result in immediate account termination:

• Creating or operating multiple accounts.
• Registering using a false identity or false information.
• Using automated bots, scripts, or software to operate games.
• Abusing bonuses or exploiting system vulnerabilities.
• Colluding or cheating with other users.
• Using the platform for money laundering or illegal transactions.
• Using third-party payment methods.
• Attempting to interfere with the platform's security systems.
• Attempting to harass, threaten, or harm other users.

8. Intellectual Property

All content on the 3mbz platform — logos, brand names, website design, game graphics, text, and software — is the intellectual property of 3mbz or its licensors. No part of this content may, without prior written permission:

• Be copied, reproduced, or distributed.
• Be used for commercial purposes.
• Be modified or adapted.
• Be published through any other medium.

Game software and content are protected by the intellectual property rights of various game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi.

9. Limitation of Liability

3mbz accepts no liability for the following:

• Interruption to gameplay caused by internet connection issues or server problems.
• Loss caused by software or hardware issues on the user's device.
• Failure or delays by third-party payment providers.
• Disclosure of account information to a third party where that disclosure results from the user's own negligence.
• Personal financial losses from betting or gaming.

3mbz strives to maintain the highest possible standard of service, but cannot guarantee uninterrupted service. We will endeavor to provide reasonable notice of any changes, suspension, or discontinuation of services.

10. Account Suspension and Termination

3mbz may temporarily suspend or permanently terminate an account in the following circumstances:

• Violation of any clause of the terms and conditions.
• Providing false or misleading information.
• Long-term inactivity on the account.
• Legal orders or directives from regulatory authorities.
• Unusual or suspicious financial activity.
• At the user's own request.

In the event of account closure, if it is not closed due to a violation of terms and conditions, any remaining valid balance will be returned. Bonus-related balances are not always refundable.

11. Privacy & Data Protection

3mbz is committed to protecting your personal information. Our platform uses SSL encryption to keep all data secure. To learn more about how we collect, store, and use your personal information, please read our Privacy Policy.

We collect the following information:

• Personal information provided at registration (name, mobile number, email).
• Financial transaction details (payment method, transaction history).
• Platform usage information (gaming history, login details).
• Device and technical information (IP address, browser information).

We do not sell your information to third parties. However, information may be shared where required by legal obligation or for necessary service operations.

12. Responsible Gaming

3mbz places the highest priority on responsible gaming. Gaming should be done for entertainment, not as a means of solving financial problems. We provide the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Restrict access to your account for a set period of time.
• Reality Check: Regular alerts that inform you of your playing time and spending.
• Support Links: Visit our Responsible Gaming page for addiction-related support.

If you or someone you know appears to have a gaming problem, contact us in Bengali via our 24/7 live chat. Gaming addiction is a serious health issue and requires professional support.

13. Terms & Conditions Changes

3mbz reserves the right to change, amend, or update these terms and conditions at any time. We will notify you a reasonable time before the changes take effect:

• Via a notice on the website.
• Via an SMS message to your registered mobile number.
• Via email notification (where applicable).

Continuing to use the platform after changes have been made will be considered as your acceptance of the new terms and conditions. If you do not accept the updated terms and conditions, please request the closure of your account.

14. Contact & Complaints

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali.
• Email: [email protected]

We take all complaints seriously and aim to resolve them as quickly as possible. In the event of any dispute relating to the service, 3mbz's server records will be considered final.